Frequently Asked Questions
Find answers to common questions about Kids To Read
Membership & Billing
How does the free trial work?
When you sign up, you get 30 days of free access to all our resources. You can cancel anytime during the trial period without being charged. If you continue past the trial, you’ll be billed based on the plan you selected (monthly or yearly).
Can I cancel my membership?
Yes! You can cancel your membership at any time from your dashboard. You’ll continue to have access to resources until the end of your current billing period. No questions asked, no cancellation fees.
What payment methods do you accept?
We accept all major credit and debit cards including Visa, Mastercard, and American Express. We also support PayPal for your convenience.
Will I be charged automatically?
After your free trial ends, you’ll be charged automatically based on your chosen plan. You’ll receive an email reminder before any charge is processed.
Resources & Downloads
How many resources can I download?
With a membership, you get unlimited downloads. There are no restrictions on the number of resources you can access or download. Use them as much as you need!
What file formats are the resources in?
Most of our resources are provided as PDF files, which can be easily printed or viewed on any device. Some resources may also include editable Word documents.
Can I use these resources in my classroom?
Yes! You can use all our resources for personal or classroom use. You can print multiple copies for your students and use them in your teaching without any additional fees.
How often are new resources added?
We add new resources every week! Our team of qualified educators is constantly creating fresh content aligned with curriculum standards.
Technical Support
I'm having trouble downloading a resource
If you’re experiencing download issues, try refreshing your browser or using a different browser. If the problem persists, please contact our support team and we’ll help you resolve it quickly.
Can I access resources on multiple devices?
Yes! You can log in to your account from any device – computer, tablet, or smartphone. Your membership gives you access across all your devices.
I forgot my password. How do I reset it?
Click on the ‘Sign In’ button and then select ‘Forgot Password’. Enter your email address and we’ll send you instructions to reset your password.
About Our Resources
Who creates the resources?
All our resources are created by qualified, experienced teachers who understand curriculum requirements and what works in real classrooms. Every resource is reviewed for quality and accuracy.
Are the resources curriculum-aligned?
Yes! Our resources are aligned with UK curriculum standards and cover Key Stages 1 and 2, as well as early years education. We clearly label the age group and curriculum area for each resource.
Do you offer resources for homeschooling?
Absolutely! Our resources are perfect for homeschooling families. They’re comprehensive, easy to use, and cover all essential learning areas.
Still Have Questions?
Can't find the answer you're looking for? Our support team is here to help.
- Contact Support
